Privacy policy

Trauma Informed Care Community Interest Company (TIC CIC) is keen to maintain the trust and confidence of visitors to its web site and newsletter subscribers. This privacy policy sets out how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.

TIC CIC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from xxth June 2018.

Website visitors

We collect personally identifiable information using the contact form on our website. We will use this for our own purposes and for internal record keeping, and to answer your request. The legal basis for this processing this data is through our legitimate interests, which is the proper administration of our website and business and communications with users.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Newsletter sign up

As part of the registration process for our e-newsletter, we collect personal information. We use that to tell you about stuff you’ve asked us to tell you about; and occasionally to contact you if we need to obtain or provide additional information. We don't rent or trade email lists with other organisations and businesses.

We use MailChimp to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our owner Cath Gilliver at

Links to other website

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to your personal information

You are entitled to access the personal information that we hold. Email your request to our owner Cath Gilliver at

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 19 April 2018.

Cookies policy

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.  

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

You can find more information about cookies at and

What cookies do we use?

The website is built using SquareSpace, which uses performance and analytics' cookies to help improve the experience for the site visitors. Find out more about the cookies that SquareSpace uses.